Frequently Asked Questions
Everything you need to know about your San Rocco Italia experience.
Where are San Rocco Italia products manufactured?
All our collections are proudly designed and handcrafted in Italy, using premium materials sourced from local artisanal tanneries and textile mills to ensure authentic Italian quality.
How long does international shipping take?
We offer worldwide express shipping. Orders typically arrive within 3-5 business days for Europe and 5-7 business days for the rest of the world, depending on customs processing.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all security tags and packaging intact to be eligible for a full refund.
How can I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. Since Italian tailoring can be slim-fitting, we generally recommend sizing up if you are between two sizes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna in select regions.
Are your leather goods sustainably produced?
Yes, we prioritize sustainability by working with tanneries certified by the Leather Working Group (LWG) and utilizing vegetable-tanning processes that minimize environmental impact.